Toronto, Canada is our home and we're proud of it!

Monterra was founded in 2021.

The founders, Elise and Robert, created Monterra out of a love for all things good and kind to people, planet, and everything in between.

Their mission is to make a difference by providing sustainable, eco-responsible, environmentally safe alternatives that are truly effective and deliver greater value to people and planet.

All Monterra products are crafted in Canada and use mostly Canadian harvested ingredients.

All Monterra products have a 3 year shelf-life from day of purchase.

Although glass may take more energy to produce and ship, it is infinitely recyclable and reusable.

Our bulk refill pouches use 70% less plastic and 7X less energy to ship and produce than traditional single-use packaging.

Although our finished products are not certified organic, each individual ingredient used is from a certified organic source.

Absolutely! Every Monterra product is 100% biodegradable, safe for our oceans, lakes, streams, and waterways.

You bet! Our non-toxic formulas are perfect for those with sensitive skin. Choose our unscented options for an added layer of comfort.

Of course! Monterra uses only 100% natural, plant-based ingredients.

Absolutely! Every product is free-from parabens, sulfates, phthalates, SLS, mineral oil, perfume, artificial fragrance, and many others. View our Banned Ingredient directory here.

Yes! All ingredients are derived from plants and are free from animal testing, cruelty, and byproducts.

We use only aromatic essential oils and herbal extracts to scent our products, absolutely zero perfume and fragrances.

We currently ship to Canada and USA.

All orders over $80 ship for free!

Due to the nature of our products, we unfortunately can not accept returns. We do however provide a 100% satisfaction guarantee. If you experience any issues at all, simply contact us to make it right.

Every order is shipped from Toronto, Canada.

Orders are processed and shipped within 2 business days. Orders generally arrive within 7 business days of shipment, many much earlier but ultimately depends on your distance from Toronto.

Yes, and it's on the house! All shipping emissions are made carbon neutral supported through an organization dedicated to protecting ecosystems and restoring forests.

All of our products are available in eco-friendly glass or bulk refill pouches. Our glass bottles are infinitely recyclable and reusable and our bulk refill pouches use 70% less plastic and 7X less energy than traditional single-use packaging.

All of our shipping and packing materials are 100% recyclable. We make a conscious effort to pack each order thoughtfully and efficiently to reduce parcel size and emissions.

With every product purchased! Monterra is partnered with Greenspark, an organization that enables us to contribute to climate positive initiatives that offset our impact and beyond. Learn more about our climate positive initiatives here.